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Shipping

How does shipping work?

Checked the tracking link and still can't figure it out? No worries, we will help you to find a solution. Please contact us. Zone 0. Germany. Zone 1. Austria. Belgium. Czechia. Denmark. France. Luxembourg. Netherlands. Poland. Zone 2. Bulgaria. Croat

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. Once your order has been shipped, you will receive a second email that includes a DHL tracking number and a link to the DHL tracking page. C

How long does delivery take?

Delivery times vary depending on the destination and the shipping method selected. • Zone 0: Typically arrives within [2-3 days] business days. • Zone 1: Typically arrives within [3-5 days] business days. • Zone 2: Typically arrives within [5-7 days]

My order was marked delivered but it’s not here.

Oh no! You don't know where your package is? Don't worry, we're here to help!. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the shipping address of your

What if my package gets lost or arrives damaged?

At Honest Basics, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant